Truth is, these days, a happy customer tells five people, an unhappy customer tells 10, and a restituted customer tells 20. Come out defensive and swinging, and you’re screwed.
I was pretty much off the grid over the weekend, but this morning when I logged into my Twitter account, I saw I had gotten PUNK’D. My follower number had jumped 28,000 followers. I had to rub my eyes a bit to see it clearly, but with no Ashton Kutcher to be found, it was evident I’d been PUNK’D.
Musicians are tied to community. They’re passionate about cause and the human condition as it often feeds their inspiration. When they write (just like a Twitter and Facebook status), their words reach out and relate to someone else who sees things as they do. It creates a connection and apparent conversation. It’s personal between the artist and listener.
My Father had a Rolodex on his corner of his desk at the office where he worked. It used to attract my attention as a child. It worked pretty well as a Ferris wheel with my imagination. He wasn’t amused when the cards were displaced.
What if… the station launched a greater initiative to help retrain, redress, make over and find placement for the numerous homeless that are living like Ted, but weren’t fortunate enough to have a guy drive up with video camera?
They discussed upcoming trends in the social media spectrum. Some of the predictions included the rise of mobile marketing and location-based tools like Foursquare and further integration of social media and SEO.
Whether you’re in the Responders industry or not, seeing how these public servants are maximizing these tools, hearing what they’ve learned and what works (and what doesn’t) – how they implement their crisis plan can only benefit your business, industry and social media acumen.
From tweetups to festivals, seminars and summits, expos and conferences – Social Media Marketing is the now “THE” sought after magic connector to move the audiences that count and keep them coming back year after year.
Measurement of audience, time, results…it determines how we charge, how we get paid and whether or not we get to stay employed.
The Social Media Breakfast was founded by Bryan Person in August 2007 as an event where social media experts and newbies alike come together to eat, meet, share, and learn.