From the way you answer your phone to the style of your letterhead, to your online presence everything your company does sends a message about the way you do business, for better or worse. The best communication programs are created on purpose to control how people perceive your company. They support the company’s business plan. […]
It seems these days email and social media are the default mediums for promotion. They’re effective for sure, but many overlook the power of direct-mail promotion for business-to-business marketing. It’s still a contender. It offers many benefits other channels lack, or offer with less precision and flexibility. The two biggies are: The ability to rifle-shot[…]
This regional event is part of a global conference series designed to help B2B marketers share and learn from each other about effective strategies, tactics and creative ideas to grow their businesses.
Truth is, these days, a happy customer tells five people, an unhappy customer tells 10, and a restituted customer tells 20. Come out defensive and swinging, and you’re screwed.
Musicians are tied to community. They’re passionate about cause and the human condition as it often feeds their inspiration. When they write (just like a Twitter and Facebook status), their words reach out and relate to someone else who sees things as they do. It creates a connection and apparent conversation. It’s personal between the artist and listener.
I’m stoked to be joining hosting duties this year with The Charlotte Observer’s Eric Frazier on April 24th, starting at 5:00 p.m. for networking, and some incredible panel discussions from 6:00-8:30 p.m. at CenterStage@NoDa. We’ve got an amazing line up sharing their marketing stories
Beth and I have joined in conversations periodically via twitter and occasionally have shared company at “tweetups” to network and talk about business and Social Media.
At the Web 2.0 Expo, a panel of industry thought leaders – Peter Kim (Dachis Corporation), Charlene Li (Altimeter Group), and Jeremiah Owyang (Forrester Research) discussed Why Social Media Marketing Fails – and how to fix it.