Truth is, these days, a happy customer tells five people, an unhappy customer tells 10, and a restituted customer tells 20. Come out defensive and swinging, and you’re screwed.
There’s a tendency to think you have to be on every platform out there. The fact is, you can’t manage every platform and make them scream results all the time.
I’m stoked to be joining hosting duties this year with The Charlotte Observer’s Eric Frazier on April 24th, starting at 5:00 p.m. for networking, and some incredible panel discussions from 6:00-8:30 p.m. at CenterStage@NoDa. We’ve got an amazing line up sharing their marketing stories
My Father had a Rolodex on his corner of his desk at the office where he worked. It used to attract my attention as a child. It worked pretty well as a Ferris wheel with my imagination. He wasn’t amused when the cards were displaced.
So, what have we learned here today Children?
Don’t let a communication novice handle a job that requires professional insight. This may be your generation’s technology, but it still has the rules of your Father’s Marketing and PR rules of engagement.
They discussed upcoming trends in the social media spectrum. Some of the predictions included the rise of mobile marketing and location-based tools like Foursquare and further integration of social media and SEO.
Since we’ll be meeting at a University, we’ve invited some prominent members of our Charlotte Social Media world from Queens University, UNC Charlotte, and Central Piedmont Community College to join us for a moderated panel discussion on “Social Media &amp;amp;amp; Education: school, teacher, student and classroom”.
Whether you’re in the Responders industry or not, seeing how these public servants are maximizing these tools, hearing what they’ve learned and what works (and what doesn’t) – how they implement their crisis plan can only benefit your business, industry and social media acumen.
Measurement of audience, time, results…it determines how we charge, how we get paid and whether or not we get to stay employed.
The Social Media Breakfast was founded by Bryan Person in August 2007 as an event where social media experts and newbies alike come together to eat, meet, share, and learn.